Frequently Asked Questions

    • Anyone who desires to have help with their luggage. It could be that you have bulky luggage, heavy luggage or more than you can handle yourself. Maybe your on a business or pleasure trip and just don’t want to go through the hassle of carrying your luggage with you.

    • SkyCaps are not employees of any airline and pretty much depend on tips. Minimal tips range from $2 to $3 per bag, but feel free to add a little more for excellent service. If you’re a heavy packer and have more than the usual two bags and/or you have bags that are heavier than they ought to be, it’s a good idea to tip generously. SkyCaps are often much more lenient than the reps inside when it comes to baggage weight restrictions.

      To insure things go smoothly make sure you have paid bag fees online before arrival, so all you have to do is drop off your bags, tip and go!

      For those traveling with more bags than you want carry by yourself, it’s incredibly convenient to drop your luggage off curbside than trucking it through the airport.

      For people with special needs, SkyCaps perform a ministry of compassion. Again, don’t forget to tip—don’t muzzle the ox that treads the grain—these folks earn their tips.